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Patient transportation

Healthcare Doesn't Stop at Your Front Door.
Neither Do We.

Non-Emergency Medical Transportation (NEMT)

Reliable transportation is one of the most overlooked parts of healthcare. Missing a physician appointment, dialysis treatment, chemotherapy session, wound care visit, or rehabilitation therapy can delay recovery and increase the risk of hospitalization.

At Castor Medical Transportation, we believe transportation is more than getting from one place to another—it is an essential part of a patient’s healthcare journey.

Unlike traditional transportation companies, Castor coordinates transportation as part of a comprehensive continuum of care that includes Home Health, Home Care, Private Duty Nursing, Veterans Care, Home Medical Equipment, Medical Supplies, Respiratory Care, and Care Coordination.

Whether a patient is returning home from the hospital, traveling to a specialist, attending outpatient therapy, or receiving ongoing treatments, our transportation team works alongside Castor’s clinical services to help ensure every transition is safe, timely, and coordinated.

Integrated Healthcare Network

Why Choose Castor Medical Transportation?

Our transportation coordinators work closely with physicians, hospitals, discharge planners, nurses, therapists, case managers, caregivers, and family members to ensure transportation supports the patient’s overall care plan rather than functioning as a separate service.

Because transportation is integrated with the entire Castor healthcare network, we help eliminate communication gaps and simplify healthcare for patients and families.

Coordinated Healthcare Transportation

Most transportation companies simply provide transportation.Castor provides coordinated healthcare transportation.

One Organization. Every Healthcare Service.

Only Castor provides transportation alongside:

Home Health
Home Care
Private Duty Nursing
Veterans Care
Home Medical Equipment
Respiratory Care
Medical Supplies
Infusion Support
Hospice Care Coordination
Disease-Based Care Programs

Instead of coordinating multiple vendors, patients have one trusted healthcare organization managing every aspect of their care.

Patient care outcomes

Coordinated Transportation Improves Patient Outcomes

Transportation directly impacts recovery.

Our integrated approach helps patients:

Keep physician appointments
Complete therapy programs
Attend dialysis treatments
Receive chemotherapy and infusion therapies
Follow up after hospitalization
Access wound care clinics
Continue rehabilitation without interruption
Reduce missed appointments
Support chronic disease management
Reduce unnecessary hospital readmissions

Transportation becomes part of the patient's care plan — not an afterthought.

Transportation Planned Around Your Healthcare Needs

At Castor, transportation begins with understanding the patient — not simply the destination.

Our care coordinators consider:

Primary diagnosis
Mobility limitations
Oxygen requirements
Wheelchair needs
Medical equipment
Respiratory support
Caregiver assistance
Physician recommendations

This disease-focused approach allows transportation to better support patients living with complex medical conditions.

Supporting patients living with:

Congestive Heart Failure (CHF)
COPD
Diabetes
Stroke
Parkinson's Disease
Alzheimer's Disease
Dementia
Cancer
Dialysis-dependent Kidney Disease
Orthopedic Recovery
Neurological Disorders
Chronic Wounds
Respiratory Conditions
Hospice & Palliative Care

Transportation Services

Castor provides transportation for a wide variety of healthcare needs.

Medical Appointments

Primary Care
Specialists
Cardiology
Pulmonology
Neurology
Orthopedics
Ophthalmology
Follow-Up Visits

Hospital & Facility Transportation

Hospital Admissions
Hospital Discharges
Rehabilitation Facilities
Skilled Nursing Facilities
Assisted Living Communities
Independent Living Communities

One of our core services is helping patients transition safely from hospital care back to the comfort of home.

Dialysis Transportation

Reliable transportation for scheduled dialysis appointments with coordinated scheduling that helps patients maintain uninterrupted treatment.

Cancer Care Transportation

Supporting patients traveling to:

Chemotherapy
Radiation Therapy
Oncology Clinics
Infusion Centers

Therapy & Rehabilitation

Transportation for:

Physical Therapy
Occupational Therapy
Speech Therapy
Orthopedic Rehabilitation
Cardiac Rehabilitation
Pulmonary Rehabilitation

These destinations are part of Castor’s existing transportation program and reflect the services currently highlighted on the transportation website.

Wheelchair & Accessible Transportation

Our accessible transportation fleet is designed to safely accommodate patients with mobility challenges.

Manual Wheelchairs
Power Wheelchairs
Mobility Scooters
Walkers
Rollators
Portable Oxygen
Other physician-prescribed mobility equipment

Safety, comfort, and dignity remain our priorities throughout every trip.

Local & Long-Distance Transportation

Whether appointments are within the local community or require travel to regional medical centers, Castor provides dependable transportation designed around the patient's healthcare needs.

Transportation Integrated with Castor Healthcare

Transportation is only one piece of the patient's journey.

Because Castor also provides Home Health, Home Care, Private Duty Nursing, Medical Equipment, and Veterans Care, our care teams communicate across services to identify changing needs before they become problems.

Home Health

If a nurse identifies that a patient requires transportation for wound care, specialist follow-up, or outpatient therapy, our transportation team can coordinate those appointments as part of the patient's care plan.

Home Care

Caregivers help coordinate transportation while ensuring patients are prepared for appointments and safely return home.

Private Duty Nursing

Patients receiving extended skilled nursing can schedule transportation for physician visits, infusion therapies, respiratory appointments, or complex medical follow-up.

Home Medical Equipment

Transportation coordinators collaborate with our medical equipment specialists to ensure patients have the mobility devices, oxygen equipment, or other supplies needed before and after appointments.

Veterans Transportation

Serving those who served our country is one of Castor's greatest responsibilities.

Veterans receiving services through Castor benefit from coordinated transportation to:

VA Medical Centers
Community Care Appointments
Specialty Clinics
Rehabilitation Services
Dialysis
Physician Visits

Because Veterans often receive multiple services from Castor — including Home Care, Home Health, Private Duty Nursing, and Medical Equipment — our transportation team helps ensure continuity of care throughout every stage of treatment.

Rural Healthcare Transportation

Transportation challenges are often greatest in rural communities. Castor is committed to supporting patients across Northern and Central Illinois, bringing dependable transportation to communities where access to healthcare services is limited.

Our mission is to ensure distance never becomes a barrier to receiving quality healthcare.

Technology That Simplifies Transportation

Castor leverages modern scheduling and care coordination systems to improve communication between patients, families, healthcare providers, and transportation staff. Our integrated healthcare platform allows our teams to coordinate appointments, update care schedules, and communicate changes efficiently.

Healthcare Providers Trust Castor

Hospitals, physician offices, dialysis centers, rehabilitation facilities, assisted living communities, nursing homes, case managers, and discharge planners choose Castor because transportation is integrated into a larger healthcare ecosystem.

Instead of referring patients to multiple organizations, providers can rely on one trusted partner to coordinate transportation alongside clinical care.

Available for Every Stage of Life

Castor proudly serves:

Pediatric Patients
Adult Patients
Seniors
Veterans
Individuals with Disabilities
Patients Recovering After Surgery
Patients Managing Chronic Diseases

Simple Scheduling

Scheduling transportation is easy.

1

Request Transportation

Request transportation online or by phone.

2

Coordinator Review

Our coordinators review appointment details, mobility needs, equipment requirements, and any special accommodations.

3

Coordinated Scheduling

Transportation is scheduled in coordination with the patient's healthcare services.

4

Confirmed & Communicated

Our team communicates with patients, families, and healthcare providers to ensure a smooth, reliable experience.

Why Castor Medical Transportation?

Healthcare providers trust Castor because transportation is integrated into a larger healthcare ecosystem — not a standalone service.

Castor providing coordinated medical transportation
Integrated with Home Health, Home Care, Private Duty Nursing, Veterans Care, and Home Medical Equipment
Transportation coordinated as part of a complete healthcare plan
Disease-based transportation planning
Wheelchair-accessible transportation
Local and long-distance medical transportation
Hospital admission and discharge transportation
Dialysis, chemotherapy, rehabilitation, and outpatient transportation
Rural healthcare transportation expertise
Care coordination with physicians, hospitals, and case managers
One organization managing the entire patient journey

Continue Your Healthcare Journey with Castor

Transportation should never be the reason healthcare is delayed.

At Castor, every ride supports something greater: helping patients stay connected to physicians, complete treatments, recover safely, and remain independent at home. Whether you need a single trip or transportation coordinated alongside Home Health, Home Care, Private Duty Nursing, Veterans Care, or Medical Equipment — Castor provides one connected healthcare experience from start to finish.